Dear Greenwood Health Patients

Although we have remained open during the COVID-19 lockdown period, understandably we have seen a reduction in the number of patients coming in or accessing our care as we all focused on staying home and keeping safe.

This has perhaps resulted in some of you ‘sitting’ on a health concern, waiting for restrictions to ease, and the country to enter Level 2.

As there are now indications that Level 2 draws closer, we are anticipating GPs and Nurses will be in increasing demand.

If you have been ‘sitting’ with a health concern, delaying routine care, have a chronic health condition that needs input or have a new concern that you wish to discuss with a clinician then please do not hesitate to contact us.

Although nationally New Zealand has done a truly commendable job in reducing case numbers of COVID-19, the possibility of resurgence remains and we all have a responsibility to reduce the risk of further spread of the virus.

When you do call for an appointment our reception team will ask a few additional questions that will help us determine the best course of action for your appointment. This may include asking;

If a phone or virtual consultation in place of a face to face would suit your healthcare need.

Whether you have any ‘red flag’ symptoms related to potential COVID-19

When you visit our practice there may be a few changes to your usual experience. Such as;

Being asked to wait in the car rather than the waiting room

Seeing your regular GP in a room that is different from the one you may be used to

Being asked to wear a mask into the consultation

Having your clinician wear a mask or full protective equipment

We ask you to use hand sanitiser and practice social distancing

Please be reassured that your health and safety are our main concern and any questions we ask or actions we ask you to take relate to the purpose of keeping everyone safe from the virus.

Thank you everyone for your excellent work to help stamp this virus out and your commitment to doing so into the future.

Kind regards

Greenwood Health

Greenwood Health has eleven permanent GPs, who work together in pairs (with one group working as a trio) to provide continuity of care for our patients. Our Nurse Practitioner provides Urgent Care consultations. We have a large Nursing Team who, alongside our Health Care Assistants and Administrative Team provide excellent care for our patients. Our doctors are all Fellows of the Royal NZ College of General Practitioners or are working towards this qualification.