Chaos reigns at Greenwood Health this morning.
1000 apologies to anyone trying to call us this morning, our internet has gone down.
This means we don't have phones or access to our lovely new patient record system.
We will hopefully be up and running as soon as possible.
If you have a medical emergency please dial 111. ... See MoreSee Less
Lydia Mains Gaynor Rikihana-Tākao Kim Tipene Nikhola Wallace
Update. As of 5 minutes ago our chaos ended and we are now back online. We're preparing for an avalanche of calls. Thanks everyone!!!
Dear Motueka Community,
We have survived our first day of madness and chaos with a new patient management system.
Huge thank you to our wonderful patients today who demonstrated the true meaning of patience in the face of some very confused looking GPs, Nurses and Admin staff members.
The proverbial deer in the headlights look may take a wee while to fade as we find out all of the new benefits of the new system, so thanks in advance for your continued patience.
And if you see our friendly computer guys wondering around, say 'Hi' - we are trying to keep them in very good spirits as they cope with our endless questions.
What does this new system this mean for you?
There are no changes for you or your medical records: Your consultations are all still the same & your records are all still securely stored
If you had a ManageMyHealth account or email address in our system you will have received an email to sign up to the patient portal MyIndici: if you haven’t then please ask at front reception about this
Benefits of being on MyIndici
1) Access to your own health records and order repeat prescriptions online
2) Ability to book appointments online and communicate directly with the clinical team ... See MoreSee Less
Last week we were unable to go through the registration process due the system repeating the "I'm human" security questions. Emailed but no reply to date ......
1 month ago
Dear Motueka Community
It has been a while since we last sent out a post for a check in. We hope that a Level 1 New Zealand is treating you well and that you're managing to feel comfortable and confident in this new normal, to which we are all adjusting.
Two items of interest for the community that we wanted to share;
1) Despite the overwhelming demand and low stock levels we faced a few weeks back we still have flu vaccines available for any of you who want one. As we spend more and more time in the company of others, especially at this time of year flu is inevitable and the best form of defence is a vaccine. Give us a call if you haven't had one.
2) The patient management system we have to manage all of the patient files for the practice is being changed from one system to another in just under 2 weeks time. There will be no change for any of you who are registered with us, your records will remain intact. There will be some impact felt though in two main areas. Firstly; anyone who is registered for ManageMyHealth, the portal that you access your personal health information this will switch to MyIndici (instructions about this will come to your emails). Secondly; for those of you visiting the practice during the first few weeks, we will all of us have training wheels on as we come to grips with a new computer system.
We send out a huge thank you in advance for being so patient with us while we undergo this change.
Greenwood Health Team ... See MoreSee Less
Is Greenwood Health going to be registered as a Southern Cross accredited supplier?